Overview

At North Atlanta National Bank, the basis of each client relationship is trust. You have chosen to do business with North Atlanta National Bank and we are obligated to honor that relationship with great care, beginning with the information you have shared with us. We believe that your privacy should not be compromised. However, at the same time we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through our privacy policy.

Use of Information

We resolve to abide by the following guidelines for the responsible use and protection of our customers' information:

• We will always value the trust of our customers and the importance of keeping their personal financial information confidential.
• We will provide our customers with our policy on using their personal financial information responsibly and protecting it.
• We will hold our employees to the highest standard of conduct in ensuring the confidentiality of customer information
• We will use information responsibly in order to provide our customers with significant benefits, including fraud prevention, improved products and services, and to comply with laws.
• We will establish procedures to maintain accurate information and respond in a timely manner to our customers' request to change or correct information.
• We will use a combination of safeguards to protect our customers against the criminal use of their information and to prevent unauthorized access to it.
• We will not sell any type of personal financial information to any organization for use in a telemarketing or direct mail campaign.

At North Atlanta National Bank, we believe the confidentiality and protection of client information is one of our fundamental responsibilities. And while information is crucial to providing quality service, we recognize that our most important asset is our customers' trust. Thus, the safekeeping of client information is a priority for North Atlanta National Bank.

We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.

Accuracy and Timeliness

North Atlanta National Bank has established procedures to ensure that your financial information is accurate, current, and complete, in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.

Code of Conduct and Security Standards

Each North Atlanta National Bank employee is required to follow our organization's Code of Conduct, which states that all client information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available. Also, we safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information, including through the Internet. Our employees are trained to understand and comply with these information principles.

We do not reveal specific information about your accounts or other personally identifiable data to parties outside our bank for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to other companies for the purpose of independent telemarketing or direct mail marketing of any of their products or services.

Protecting Your Privacy

Finally, privacy is a partnership, and clients can take steps to keep their personal information secure:

• Never give out your social security number or personal credit information over the phone unless you initiate the call.
• Tear up or shred receipts, bank statements, and unused credit card offers.
• Keep track of your mail. If a statement, check, or bill is missing, someone may have changed your billing address. Don't mail bills from your own mailbox-drop them in a post box or the post office.
• Review your credit report annually and report and correct mistakes.
• Make sure you do business with reputable companies, especially on the Internet.
• Keep your browser's padlock or key icon active when doing business online.
• Do not open email from unknown sources.
• Use virus detection software.
• Protect your PINs and passwords. Change them often and use a combination of letters and numbers.
• Report any suspected fraud immediately by notifying the fraud divisions of one of the three major credit bureaus: Trans Union 1-800-916-8800; Experian 1-800-301-7195; Equifax 1-800-525-6285.

Questions?

North Atlanta National Bank recognizes and respects the privacy expectations of our clients. We want our clients to understand our commitment to privacy in our use of client information. As a result of our commitment, we have developed these privacy principles and guidelines, which are made readily available to our clients. Clients who have questions about these privacy principles or have a question about the privacy of their client information should call North Atlanta National Bank at 678-277-8400 or email us at www.nanb.com.